Delivery Options

Standard Shipping: Deliveries are made during regular business hours Monday-Friday, and you may request NSR (no signature required). If you choose to include your email address, our carrier will email you with delivery status and tracking information. Within Ontario, Standard Shipping is $6.00 for one book, $12.00 for more than one book. Outside of Ontario, please contact our Customer Service Department for pricing information.

Back-Ordered Books: Due to circumstances beyond our control (ie. Publisher delays) there could be an occasion when a book you have ordered is not available right away. In which case, we will hold your entire order until all items are at hand.

If you would like your order sent to you without the outstanding book(s) you will be charged for the initial shipment as well as an additional $6.00 for the backordered book(s). If multiple backorder shipments occur in a single order, only one $6.00 backorder fee will be applied. Otherwise, you can pick up any of your books at our store free of shipping charges.

Special Delivery: If you require any special shipping services i.e. 2 hour, "same day" or "overnight rush" or arranging for pick up with your own courier, please first contact our Customer Service Department.

Pick Up at Store: When your order is ready for pick up, our Customer Service Department will contact you via email or phone. Your order must be picked up within 3 days after you are contacted. We are located at 3709 Chesswood Drive, Toronto. There is no charge for this method.

If you choose NSR shipping and your parcel is lost, stolen or damaged Alpha Textbooks and the selected carrier will not be held responsible. If you choose to have your package delivered with a signature and you are not home at time of delivery the parcel will be returned to Alpha Textbooks. You will then have the option of paying a second time for redelivery or picking your parcel up at Alpha Textbooks. You will not be refunded any fees for the missed delivery.

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